Shipping Policy

   Our Shipping Policy

   General Information

We strive to provide an exceptional shopping experience for all our customers. This Shipping Policy outlines the terms and conditions related to the shipment of makeup products purchased from our online store.

   Domestic Shipping

We offer shipping Worldwide via our trusted carriers, including USPS, UPS, and FedEx. Our shipping options are as follows:

- Standard Shipping: Orders typically arrive within 5-7 business days.
- Expedited Shipping: Orders typically arrive within 2-3 business days.
- Overnight Shipping: Orders placed before 12 PM (noon) EST will be delivered the next business day.

   International Shipping

We are pleased to offer international shipping to a wide range of countries. International shipping costs are calculated at checkout based on the destination and weight of the package. Please note that customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

   Shipping Costs

- Free Shipping: We offer free standard shipping on orders over €50 globally.
- Flat Rate Shipping: A flat rate of €7.99 is applied to standard shipping orders under 50 within the.
- International Shipping: Calculated based on weight and destination.

    Order Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. In the event of high order volumes, processing may take an additional 1-2 days. Customers will be notified via email if there is a significant delay.

    Shipment Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

   Damages and Lost Packages

We take great care in packaging your products to ensure they arrive safely. However, if your order arrives damaged, please contact our customer service team within 48 hours of receiving the package. Include photos of the damaged items and packaging for our review. We will work with you to resolve the issue promptly.

If your package is lost in transit, please contact us as soon as possible so we can initiate an investigation with the carrier. We will strive to resolve the matter quickly and to your satisfaction.

   Returns and Exchanges

For information regarding returns and exchanges, please refer to our Return Policy. Note that return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.

   Contact Information 

If you have any questions or concerns regarding your shipment, please contact our customer service team at info@myshop2buy.com.

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This policy ensures transparency and clarity for our customers regarding our shipping procedures. Thank you for choosing our makeup products. We look forward to serving you and ensuring your complete satisfaction.